Privacy Policy

Ordering Arthoviq Active means sharing a couple of personal details with us, so here is a plain-language look at what happens to that information — no legal jargon, just the facts.

The short version

  • We only ask for your name and phone number to process an order.
  • Your details are never sold, rented or passed on to outside marketing companies.
  • You can ask us to show, correct or delete what we hold about you at any time.

What you share when you order

Placing an order through the form on this site means giving us your name and phone number, so our team can confirm the order with you and arrange delivery. If you write to us instead, we keep your message and the email address it came from so we can reply.

How long it stays on file

We hold on to order details only for as long as it takes to fulfil the order and sort out any follow-up questions. After that, the record is cleared from our active systems.

Keeping it secure

Access to your details is limited to the people on our team who actually need them to process your order, and we take reasonable steps to keep that information away from anyone else.

Ask us to change or delete it

If you would like to know what we hold about you, correct something, or have it removed altogether, just email us and we'll sort it out.

Get in touch

Reach our team at [email protected] with any question about this policy.

Published: September 23, 2026 Updated: September 23, 2026